Townsville Workers Compensation private investigator, Townsville Workers Compensation investigations, Townsville Workers Compensation fraud investigations, Workcover fraud, Comcare fraud investigate; for investigations phone 1300 966 103, TEXT ONLY to 0427 703 120, alternately email us at [email protected], free quotes. Qld licensed investigators.

Ex-police and experienced licensed Townsville private investigators for private investigator surveillance, factual investigation or a background check. There are investigator information links to the left of the page. When you need to investigate, you need a Queensland licensed, a Townsville private investigator, a Townsville Workcover investigator, who understand the Workers Compensation investigation process, to investigate an insurance claim, to search for evidence, contact us for a free quote. You suspect, we investigate, at Townsville, Qld, Australia.

We are here to give some power, some control, back to the employer who suspects they are the subject of fraud, of deception, by an injured worker. Once a claim is accepted the worker generally becomes the focus of the insurance provider. At this time the employer must provide evidence of deception, of fraud, to move the insurance. In civil terms the employer must provide evidence of a reasonable suspicion of fraud.

We are an experienced Townsville private investigator, Townsville private detective, Townsville private investigation service. We conduct Townsville Workers compensation investigations, Townsville Workers Compensation insurance claim investigations; we conduct Workers Compensation fraud investigations, Workcover fraud investigations, as a Workers Compensation private investigator, Workers Compensation private detective, service. When you need to investigate a suspicious claim, or to conduct due diligence investigations, contact us.

We are experienced in Townsville Workers compensation investigation, Townsville Workers compensation insurance investigations, for both Government insured, and privately insured companies, partnerships, and individual employers. A workplace accident, a workplace injury claim, a Worksafe, Comcare, Workcover notifiable incident, a Workers Compensation investigation, may not just be seen as a single event but rather an ongoing process. For the employer, they may find they lose control, once the claim is accepted; the insurance focus becomes the injured worker.

The Workcover Qld claim process, or its equivalent, for the privately insured, the self insured, often requires a private investigation, a Workcover investigation. We are the experienced Townsville Workcover private investigator, private detective, service. We investigate where Workcover fraud, Workers Compensation fraud, is suspected.

When the incident first occurs you are required to make the area safe and attend to the injured. A minor injury is recorded, examined to see what went wrong, addressed as necessary and filed, this should be your initial Workers Compensation investigation process.

At this time recording the incident area with a camera (print out the pictures for the file as a backup), no matter how minor an incident, can be beneficial. For more serious incidents you need to start people writing their own notes, which may later become an affidavit (statement), about what happened before and at the time. This is NOT done as a group exercise.

What was considered a minor injury can become a major court case, years later, document everything. Workplace claim fraud increases when someone is successful in a fraudulent claim, when a group start sharing tips, when you reach the end of a contract, or when work starts slowing. A Workers Compensation claim can be an "after the fact" application the employer was not aware of. It may be a simple claim that becomes years of dragged out payments. Where you suspect Workers Compensation fraud, Workcover fraud, and cannot get the insurance to investigate, contact us.

You need to document any relevant work procedures, or risk management assessment, done prior to any incident. You need to document training, toolbox meetings, and other control tools, even the "tick and Flick" assessment they completed. This may become very relevant evidence for a future court action, as a civil claim defence. There may be years between an incident, and the court hearing that arises out of it.

A more serious injury may involve time away from the workplace for the injured person. We sometimes become involved at this stage, especially where the matter is serious or doesn't make sense. This may be a Workers Compensation fraud investigation, a suspect claim.

When a person is off work on rehabilitation, you try to get them back to work on light duties as soon as possible, maintain contact with them, stay engaged; rehabilitation is managed by Workcover for government insured, and by HR, or a rehabilitation coordinator for the self insured. Those that used an insurance broker lie in between.

Suspicion of Workcover fraud may arise at this time. The worker may refuse to engage, may become uncontactable, may start creating excuses, or claim a further injury. This is the next point at which Workers Compensation surveillance, Workcover surveillance, may be considered, by the employer. The Workers Compensation investigation process, at this time, is often about comparing real world restrictions with claimed restrictions.

The toughest Townsville Workers Compensation investigations are those where the claimant is mobile, and declining to advise where they are located, and those for a psychological injury claim. Some of these are a morphing claim, where there was no initial claim for psychological injury. A psychological injury is the new back injury claim.

We do have methods for dealing with those who have moved, and failed to advise anyone. These are not foolproof, however they are good. Having a picture of the subject does assist with this.

Investigating a psychological injury Workers Compensation claim, requires time, patience, and reliance on inferred evidence, for some. For a specific claim to be unable to perform a task, it is reasonably strait forward. For an inability to enjoy life, then observation of social engagements, over an extended period, is required. We do conduct these investigations in Townsville, and the surrounding area.

How much time to spend investigating becomes the question. For a normal suspected Workers Compensation fraud investigation is week is usually adequate, to establish a deception, fraud. Where you went through a broker, for the cheapest insurance, and they contracted out the rehabilitation coordinator to a third party, you will spend more time, because the insurer margin is smaller, and the business actually ends up paying, anyway. For the self insured, such as the mining industry, multiple periods of surveillance, sometimes over years, is required.

A person off for a period of time without any reported signs of recovery where it was expected, or who is claiming a major restriction and possibly looking for a civil action payout (a Workers Compensation civil claim), is a candidate for surveillance. This may be due diligence surveillance to confirm or deny the restriction; it may be targeted surveillance, workers compensation fraud surveillance, where you become aware of actions by the injured worker inconsistent with the claimed restriction.

The greater the risk posed by the claimed restrictions (the amount of money the claim potentially represents), the age and expected working life of the subject, the greater the budget for surveillance. The expense increases as the risk to the business increases.

A young person who claims to be totally incapacitated, inability to drive, in need of full time care, and a refurbished new house will have a large compensation claim, if their restrictions are substantiated; it would not be the first time that we've seen a person claiming TPI and a needing a full time carer, or 24 hour care, who, though totally and permanently incapacitated, drove himself down to get fish and chips, and went through the pub drive through on the way back for a bottle of wine, whilst being video'd, after such a claim. That video evidence carries weight in a court, tribunal hearing, or negotiations.

Note. The insurer sees the injured worker as the client, no matter who pays their fees, once the claim is accepted; the rehabilitation manager seeks to achieve on of the 4 recovery outcomes. If you are considering using a surveillance operative do not advise the Workers Compensation claim manager. There have also been instances of file managers developing close associations with an injured worker. It is inappropriate, but it happens.

On more than one occasion they have advised their 'client' that the employer is thinking about Workers compensation surveillance, to try and motive them! When you have evidence to establish a reasonable suspicion of fraud, take it to the fraud unit of the insurance. Be very careful who is aware of your intentions, in the workplace, as it takes very little for the injured worker to be aware of your private investigator surveillance, Workers Comp surveillance intentions, if someone talks about it.

Each claim must be judged on its merits, and on what is observed. The Workers Compensation surveillance may substantiate the claim; the surveillance may show a lower level of restriction, that the claimed restriction is consistently not displayed, that the person is working elsewhere, or it may prove the subject isn't active at all.

There is case law to indicate that surveillance of contraindications to claim can reduce the amount, but may not totally negate a claim that has been accepted. Unless you can prove fraud, deception, of a substantive, organised fraud, for which evidence, proof, is required. When you require a private investigator contact us for a free quote.

Our service covers Townsville, Ingham, Charters Towers, Ayr and Home Hill, Bowen, and surrounding areas. We are an experienced Townsville Workers Compensation investigation service. Contact us.